Privacy Policy

1. Introduction

Wild Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our self-hosted learning platform, including our AI-powered features, learning path generation, and organizational cohort-based learning services.

By using Wild Academy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

3. How We Use Your Information

• Provide Services: Deliver learning content, generate personalized learning paths, track progress, and issue certificates
• AI Features: Power the AI companion with context-aware assistance, generate learning recommendations, and improve response quality
• Personalization: Customize learning experiences, recommend relevant content, and adapt to your learning style
• Analytics: Understand usage patterns, improve platform performance, and enhance user experience
• Communication: Send service updates, course notifications, cohort announcements, and administrative messages
• Security: Protect against fraud, unauthorized access, and ensure platform integrity
• Compliance: Meet legal obligations, enforce terms, and respond to legal requests

4. Willa (AI Companion) & Data Processing

Willa is our AI learning companion; an academy on Wild may give it its own name. Here is what it uses, what it keeps, and how you stay in control:

• What Willa Sees: To answer you, Willa uses your question and the recent part of that conversation, your name and the profile you gave us (industry, interests and a short bio), any business details you saved, your progress in that academy, and what it remembers from your earlier chats there. It does not see your email address, your password, or what you submitted to join an academy, such as an ID document
• Memory: Willa keeps a short summary of your conversations, and any notes you add, separately in each academy, so it can pick up where you left off. On the "What Willa remembers" page you can see and edit what it remembers, or tell it to forget everything, after which it no longer uses anything said before. What Willa remembers in one academy is never used in another
• Private Chats: A private chat is never summarized or remembered, and nothing from it is used in your other conversations. It stays in your history until you delete it
• Finding Lessons: To find the lessons that match your question, its text, without your name or account details, is turned into a vector embedding. The embedding is used for that search only and is not stored
• AI Service Provider: Willa's answers are generated by a third-party AI service provider, which receives the information above with each request and processes it under its own terms. For now we use the provider's free service tier, whose terms allow it to use requests and answers, including review by people, to improve its services. Please don't share sensitive personal information in chats
• No Training by Wild: We do not use your data to train AI models
• Who Sees Your Questions: Your academy's staff see how many questions you ask Willa and in which lessons (never for a private chat), not what you asked. A course's creators may see the common topics of questions about a lesson, grouped and reworded, once enough learners have asked, never your name or your words; private chats are left out. If you choose to send a question to a person, they receive it as shown in the preview, with your name, and it stays in their notifications
• Keeping and Deleting: Conversations are kept while your account is open. You can delete any conversation in the app, and it is erased at once with its summary. If you delete your account, it is closed at once, and 30 days later your conversations, summaries and memory notes are permanently erased. Settings › Privacy › Download my data gives you a copy first

Wild Academy may process user-provided information to deliver AI-powered learning support. AI tools are designed to support education and reflection, not to provide professional advice. Do not share confidential or sensitive information (such as financial account numbers, legal disputes, or personal health details) when using the AI Companion.

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Within Organizations: If you're part of an organizational cohort, your progress and achievements may be visible to organization administrators and cohort members
• Service Providers: Trusted third parties who assist in operating our platform (payment processing, AI services, analytics)
• Legal Requirements: When required by law, subpoena, court order, or to protect rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice)
• With Your Consent: Any other sharing will be done with your explicit permission

6. Third-Party Services

Wild Academy integrates with the following third-party services:

• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• AI Services: AI companion functionality powered by third-party AI providers (subject to their respective terms and privacy policies)
• Authentication Providers: Google OAuth, Discord OAuth (subject to their respective privacy policies)
• Cloudflare R2: Media storage for videos, images, and certificates

We are not responsible for the privacy practices of these third parties. Please review their privacy policies.

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Database access controls and monitoring
• Secure session management

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at wildacademy@wildaccelerator.org. We will respond within 30 days.

9. Data Retention

• Account Data: Retained for the duration of your account and deleted up to 30 days after closure
• Learning Progress: Retained while account is active; anonymized after deletion
• Chat History: Kept while your account is open. You can delete any conversation in the app at any time, and all of them are permanently erased 30 days after you delete your account
• Certificates: Retained permanently for verification purposes (even after account deletion)
• Analytics: Aggregated data retained indefinitely; personal identifiers removed after 2 years

10. Children's Privacy

Wild Academy is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

For users aged 13-18, parental consent may be required depending on local regulations.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve services
• Provide security features

You can control cookies through your browser settings. However, disabling cookies may affect functionality.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of Wild Academy after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

15. Additional Rights for EU and California Residents